Skip to content
Gaurav Kunal AI Mentor (home)
Find your path

Refund policy

Updated 3 Nov 2026

We want booking to feel safe. This page explains when you can get a refund or move to another date.

Who processes payments and refunds

All payments are made on actuateminds.com and collected by ActuateMinds, which also issues your GST invoice. Approved refunds go back to the payment method you used, within 7 working days of approval. Your bank or UPI app may take a few extra days to show it. Refunds include the GST you paid.

₹299 weekend workshop

When you tell us What you can do
At least 24 hours before the session starts Get a full refund, or move to another weekend once for free
Less than 24 hours before the session starts Move to another weekend once for free. No refund.
After the session has started, or if you did not attend No refund and no move
  • If we cancel or move a session, you choose: a full refund, or a seat on another weekend.
  • If the session cannot go ahead because of a problem on our side (for example, the trainer’s connection fails and we cannot finish), you get a full refund or a seat on another weekend, whichever you prefer.
  • Exam voucher: the IBAIC exam voucher is issued after you attend. It cannot be exchanged for cash, and it is cancelled if your booking is refunded.
When you tell us What you can do
Before the second live session Full refund
After that No refund. You can ask to move to a later batch once, if seats are available.

If we cancel a batch or change its dates, you can choose a full refund or a place in another batch.

Team training

Refunds and cancellations for team and company training follow the written agreement for that training.

IBAIC exam fees

IBAIC exam fees for L1 to L3 are paid directly to IBAIC in US dollars. We do not collect them, so we cannot refund them. IBAIC’s own policy applies.

How to ask for a refund or a move

Message us on WhatsApp (use the WhatsApp button on any page) or email hello@gauravkunal.com with:

  • your name
  • the phone number or email you booked with
  • your order or invoice number from ActuateMinds
  • the session or batch date

We will reply within 2 working days.

Failed or double payments

If money left your account but the booking did not go through, or you were charged twice, the payment provider usually reverses it automatically within 5 to 7 working days. If it does not, contact us with the payment reference and we will sort it out.